Help Center
General Topics
All Air Filter Factory Branded Products on our website are Proudly made in the USA.
A PayPal account is not required for checkout. When in your cart you will see quick checkout options including PayPal and Venmo. You will also see the button "Proceed to Checkout". Once at the checkout page you will have the option to use any major card.
The filters on this site are made to order and are non refundable. Please ensure you are properly measuring your filters before ordering.
We ship using the United States Postal Service. If you address is not able to receive US Mail, please enter your PO Box or give us a call and we can quote UPS shipping.
Account Topics
User accounts are created when you make an order on our website. To create an account please follow the steps below.
- After adding your desired product(s) to your cart you will need to navigate to your cart page. The cart page link can be found in the upper right hand corner of the website. There is also a link that pops up right above the product once added to your cart.
- From the cart page you will click the 'Proceed to Checkout" button.
- Once in the checkout after completing the bill to and ship to form there is a checkbox under the "Email Address" box.
- If this box is checked your email address will be saved and you will be prompted to create an account password.
- An email notification of the account will be sent to the email address entered.
Your account can be accessed one of two ways when shopping.
- You can login to your account before shopping. This will bring you to your Dashboard where you can alter settings or view past orders.
- If you do not login prior to shopping you will have the option to login at the checkout page. You can click the "Returning Customer" option and your purchase will be recorded in your account.
If you have misplaced or forgotten your password you can reset it by doing the following.
- Navigate to the "My Account" link in the upper righthand corner.
- Select the "Lost Password" link on the page.
- Enter your Username or your Email Address.
- If you checked out as a guest (did not checkmark the 'Create Account" box on your previous order you do not have an account).